Cancellation Policy

CANCELLATION POLICY

You have the right to cancel this contract within 14 days without providing any reason. The cancellation period will expire 14 days from the date you received the goods or paid for a service. To exercise your right to cancel, you must inform us of your decision by providing a clear statement through one of the methods listed below. While you may use the model cancellation form provided, it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your cancellation request before the 14-day period expires.

REFUND POLICY

If you cancel this contract, we will refund all payments received from you.

However, we may deduct an amount from the refund if the returned goods show signs of unnecessary handling that affects their value. You are only responsible for any diminished value of the goods due to handling beyond what is necessary to determine their nature, characteristics, and functionality.

The reimbursement process will be completed within the following timeframes:

a) Within 14 days of receiving the returned goods. b) If no goods were supplied, within 14 days of being notified of your decision to cancel. c) If you provide proof of returning the goods, within 14 days of submitting the evidence.

We may withhold the refund until we have received the goods or until you provide evidence of their return, whichever comes first. Refunds will be processed using the same payment method you used for the initial transaction, and you will not incur any additional fees.

RETURNING GOODS

You must return the goods to the following address without undue delay and no later than 14 days after informing us of your cancellation:

UKSmartTech 4 Austwick Close, Leicester, LE4 0SJ

You are responsible for covering the return shipping costs. The return deadline is met if the goods are sent before the 14-day cancellation period expires.

CONTACT INFORMATION

For any queries regarding cancellations and returns, please contact us using the details below:

Postal Address: UKSmartTech, 4 Austwick Close, Leicester, LE4 0SJ

 Email: support@uksmarttech.co.uk  - Telephone: +44711 222 3344

MODEL CANCELLATION FORM

If you wish to cancel your order, please complete and return this form:

I hereby give notice that I cancel my order for the following UKSmartTech goods:

Order Date: Your Name: Your Address: Order Reference Number: Signature (if on paper): Date: